Return and Refund Policy
We want you to love what you purchase. If for any reason you are unhappy with your purchase and would like to return or exchange any product(s), You are required to send an email to mrcraftmbd130@gmail.com within 7 days from date of delivery of the product(s).
General Return and Exchange Policy
Product Authenticity: We guarantee that all mrcraftclub products are brand new and 100% genuine.
Return Coverage: Our return policy covers instances where the product is 'damaged,' 'defective,' or 'not as described', or 'quality issues' (No question asked return policy)
Normal Returns: For regular returns, where the product is neither defective nor damaged, the buyer is responsible for both the outbound and return shipping costs. This helps protect the interests of our sellers.
Time Frame: mrcraftclub offers a straightforward and convenient 7-day return policy (No question asked return policy). You can initiate a return within 7 days from the date of delivery.
Conditions for Returns and Exchanges
To ensure a smooth return or exchange process, please adhere to the following conditions:
All returned items must be unwashed and unused.
Items must be returned in their original packaging with all tags intact. Items without tags will not be accepted.
mrcraftclub reserves the right to conduct a thorough quality check before issuing a refund or processing an exchange.
Items that do not meet these conditions will not be accepted, and no refund will be provided.
If You receive a product that has any defect or damage, please inform us at mrcraftmbd130@gmail.com within 48 hours of delivery of the product. If the defect or damage has not been communicated to us within 48 hours of receipt of the product(s), We shall not be held responsible for failure to provide a refund or replacement of the product, even though the period of 7 days to return the product has not expired.
For any more questions related to returns Whatsapp contact — 7906251374